Discover the only booking and analytics solution you need to offer premium customer experiences and drive higher customer loyalty.
After Sales Support
Accept online bookings for servicing at your shop
Offer premium post sales experience by eliminating waiting time & hassle free pre-booking
Send real time product notifications to customers
Improve workshop efficiency by ensuring better accountability and visibility
Monitor technician performance through comprehensive analytics and customer feedback
Accept online pre-bookings from your website to offer better customer experience
Seamless in-store traffic management resulting in zero waiting time for customers
Digital walk in management based on real traffic
Offer assistance to your customers by your skilled advisors
Engage customers remotely via virtual assistance (Convenience by customer)
Boost staff efficiency through virtual redressal of many customer issues
Drive customer loyalty and retention in remote locations
Hassle free spot bookings for product repairs
Keep customer notified through real-time Email and Whatsapp notifications
Job Sheet management for repair staff
Drive better efficiency and reduce operational costs by automating repair workflows
Increase customer loyality by gathering feedback and going analytical insights on repair staff
"From booking to complete workshop management, the journey has been incredible. Customers are enjoying the proactiveness of the digital solution and teammates are happy with the enhanced efficiency. Thanks to the simplicity and user-friendliness of Olik’s solution, we have successfully implemented it across all the Decathlon stores and the one-click analytics has helped us to make a big difference in the CSAT. With the OLIK team's innovative approach, attention to detail, follow up and quick response we have been able to build the smartest workshop management solution."
"The Olik slot booking service (Appointment Booking & Traffic Management) was an absolutely fantastic tool to work with during IKEA Pasay City opening month. Furthermore, their customer service was second to none. Olik was there for us 24/7 and even pulled all-nighters to develop new functionality to mitigate crowding during the pandemic. I cannot recommend the Olik solution enough."
"The pandemic isn't a barrier to people choosing from a variety of phones they wanted to purchase, trying them out from the comfort of their homes. Thanks to Olik's Appointment booking solution that has amplified the customer experience as well as conversion at all our stores."
Need any unique online booking and traffic management solutions or features to suit your business requirements? We’ll design and implement them for you!
Furniture stores, fashion outlets, electronics stores, supermarkets, malls, and sports stores
Automobile, cycle, and E-vehicle workshops
Sports, fitness equipment, mobile, and electronics repair centers
Salons and gyms
Hospitals, personal clinics, and pet clinics
Corporate events, college fests, exhibitions, and fairs
Malls, multiplexes, amusement parks, and exhibitions
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